Prepared by: Onez Chowdhury ( https://www.onezchy.com/ )
This document presents a brief overview of the products Onez have worked on across different industries and markets. For each product, we have shared a concise description to give context on the problem space, scope, and outcome.
Where possible, I have included product links. For some products, links are intentionally not shared due to contractual commitments, confidentiality clauses, and compliance obligations agreed with our clients.
Products Delivered with End-to-End Ownership ::
| Product Name |
Industry |
Description |
Major Features |
Country |
Launched |
| Kothon |
Conversational AI, Contact Center (CCaaS) |
AI voice agent and call-analytics platform for contact centers, purpose-built for low-resource South and Southeast Asian languages. Sits on top of existing telephony (PBX, SIP, softswitch) rather than replacing it. Deploys on-prem or hybrid based on data-residency needs. |
- AI voice agents, inbound and outbound, full-duplex spoken conversation (STT to LLM to TTS pipeline) |
|
|
- Low-resource language ASR: Bangla self-hosted on FastConformer, plus Nepali, Sinhala, Khmer, and Malay in expansion
- RAG knowledge base with hybrid semantic and keyword retrieval, no-code content management
- One-clarification escalation protocol and rule-based priority routing
- Warm transfer with context handoff (caller stays on the line, no cold forward)
- Call analytics: real-time transcription, per-call sentiment, AI summaries, agent scorecards, keyword and intent detection
- Outbound campaign engine with predictive and progressive dialing
- Automated alert reports (email and PDF)
- Multi-tenant, dedicated PBX delivery, integrates with existing carrier and numbers | Bangladesh (live deployment in Nepal via Pathao; UAT/POC across Sri Lanka, Cambodia, Malaysia) | LIVE |
| Social Watcher | Customer Engagement, Omni-channel CX | AI-driven omnichannel platform that unifies customer conversations across channels into a single workspace, with AI handling triage, replies, and analytics on top. | - Unified inbox across WhatsApp, web chat, email, and social (Messenger, Instagram, comments/DMs)
- AI auto-reply and agent copilot (suggested responses, summarization)
- Intent detection and automated routing/assignment
- Per-conversation sentiment scoring and trend tracking
- Knowledge base grounding (RAG) for consistent answers across channels
- Analytics dashboard: volume, response time, resolution rate, CSATCRM and ticketing handoff | Bangladesh | POC |
| SweetEscape | Photography & Experience Booking, B2C / B2B2C / B2B | On-demand photography booking platform connecting clients with professional photographers for portraits, travel, events, and newborn sessions operating across 500+ cities worldwide, with distinct flows for consumer bookings, hospital-partnered newborn photography, and corporate/enterprise shoots. | - End-to-end booking flow: search, photographer matching, scheduling, and payment
- Three business lines on one platform: B2C travel/portrait bookings, B2B2C hospital newborn photography partnerships, and B2B corporate/enterprise photography
- Photographer marketplace with profiles, portfolios, availability, and ratings
- Order creation and management across iOS, Android, and web, including time-slot picker and order confirmation flows
- Real-time order tracking and status updates for both clients and photographers
- Ops and admin dashboards for order monitoring, photographer performance, and city-level coverage | Indonesia
(Market: Global) | LIVE |
| Findit AG | E-commerce, Re-commerce | Hyper local marketplace for preloved goods with a focus on sustainable buying and selling. | - End to end buyer and seller flows
- Rich search and filters
- Chat or inquiry,
- Order and delivery tracking
- RTS and claims handling
- Refunds and adjustments
- Listing assistance with auto category, attribute suggestions and better titles using AI.
- Risk and quality scoring for listings using AI signals such as condition
- Price outliers and seller history (AI). | Indonesia | LIVE |
| Grain Marketplace | AgriTech, Commodities | Digital marketplace for compliant grain trading across multiple delivery models and counterparties. | - Structured listing and offer flows for Ex Farm, Delivered Site and other delivery types.
- Buyer and seller matching with NGR and ABN validation and levy calculation rules.
- Invoicing, RCTI handling and settlement flows with clear statuses.
- Compliance document capture for contracts
- AI assisted checks for data completeness, outlier detection on price and quantity, and flagging inconsistent levy or quality inputs (AI). | Australia | LIVE |
| Global Parts Hub | Aviation Parts Marketplace | Global B2B marketplace for aircraft parts, connecting buyers and certified suppliers with structured RFQ, compliance checks, and secure transaction flows. | - AI search (NLP)
- RFQ based buying flow with multi supplier quotations.
- Supplier verification with certification tiers and document checks.
- Compliance ready listings with trace, tag, and airworthiness documents.
- Offer comparison, negotiation, and deal confirmation flows. [PO Management]
- Order tracking, logistics coordination, and delivery updates.
- Invoice, payment, and settlement management.AI assisted part matching, duplicate detection, and risk flags.
- Quality scoring based on supplier history, certifications, and document completeness.
- Admin controls for compliance review, dispute handling, and audit trails. | Global (Malaysia, Dubai, China) | LIVE |
| Baru Lagi | Re-commerce, Fashion | Sustainable circular fashion concept focusing on graded resale and curated supply. | - Seller onboarding journeys, intake questionnaire and image capture for garments and accessories.
- Grading workflow with condition levels, brand tiers and style tags.
- Curated catalog with collections, bundles and promotions.
- Logistics flows outlining pickup, storage and delivery.
- Trust features like quality badges, return policy rules and brand storytelling.
- AI assisted grading suggestions using historical grading data and images, and automatic style and attribute tagging for listings. | Indonesia, Malaysia | LIVE |
| Marketfinder
(Aggregator)
| E-commerce Aggregator | Unified product comparison and discovery platform aggregating listings from multiple e commerce sites per country. | - Country selection and context specific landing with popular platforms.
- Unified search over products with filters for promo, rating, price band and source site.
- Deep link and redirect tracking for outbound clicks to partner stores.
- Seller side concept for multichannel listing and consolidated performance view.
- AI powered product deduplication across sites using title, price and attributes to build a clean catalog.
- AI based ranking and personalization using click and conversion behaviour to surface better products for each user segment. | Multi country | Concept has been Delivered & Handed over by the Team |
| Tinger | Telecom, Utilities | iOS app providing secondary virtual numbers for private and secure communication with subscription plans. | - Phone number management features including searching by country and area code, provisioning, burning and reusing numbers with clear lifecycle rules.
- Messaging and calling using Twilio APIs with in app history, mute and block controls.
- Subscription plans and entitlements managed through in app purchases and RevenueCat, including trial handling, renewals and cancellations.
- Payment flow using native stores only, with clear upgrade and downgrade paths. | Multi country | Worked until Product Design
|
| Serasi | Dating, Social | Gen Z focused matchmaking and dating app centered on instant decisions and safe interactions. | - Social login and profile setup with preferences and basic verification steps. Instant matchmaking flow with swipe or tap style decisions, match logic and constraints.
- Post match chat with real time messaging, media sharing constraints and safety tools such as block and report.
- Profile system with interests, prompts and basic trust indicators.
- AI assisted matchmaking and compatibility scoring using profile data and in app behaviour to improve relevance of matches.
- AI powered moderation for messages and profiles to detect harassment, spam and unsafe content and to surface risk to ops (AI).
This App is mix of Onlyfans, Replika | Global (Target: Czech Republic, Indonesia, Malaysia) | Concept has been Delivered & Handed over
(Note: Not Fully Developed) |
| HeraSweaters | Knitwear Manufacturing | Corporate website and content platform for a Bangladesh knitwear manufacturer, built end to end with a custom admin panel so non-technical staff can manage catalog, media, and site content without dev involvement. | - Marketing and catalog website built on Next.js, tailored for buyer and factory audiences
- Custom admin panel for managing products, collections, media, and page content in-house
- Media and asset handling via Cloudflare R2 object storage
- PostgreSQL (Neon) backend for structured catalog and content data
- Inquiry and contact flows for buyer outreach
- Responsive, SEO-ready structure deployed on modern edge infrastructure
- Full client handover with deployment and admin panel documentation | Bangladesh | LIVE |
| Nitex
Other Product:
https://nitex.ai/ | Garments, Fashion Supply Chain, B2B SaaS | End to end digital platform covering the 360 journey of garment sourcing and production for global buyers and factories. | - Supplier platform for factory onboarding, capacity, compliance and line visibility.
- Buyer platform for RFQs, sampling, order placement and tracking on web and mobile.
- Design and style management tools, material and BOM management, purchase requisition and approvals, production tracking and shipment visibility.
- AI costing engine to suggest target cost based on historical orders, material trends and margin rules.
- AI trend research module using external fashion and marketplace data to suggest styles, colors and price bands (AI). | Bangladesh with global buyers (UK, Spain, USA) and suppliers (Turkey, China) | LIVE |
| Truck Lagbe | Logistics, Trucking Marketplace, SaaS | Platform connecting shippers with truck owners and fleets, with B2B tools for enterprise logistics. | - Shipper app for trip creation, bidding or instant booking, fare confirmation and trip tracking.
- Driver or truck owner app for bid participation, trip execution, proof of delivery and payments.
- Web dashboards for ops and B2B customers, including trip history, invoices and performance.
- Automated supplier payment and internal accounts payable flows, with configurable payout cycles.
- AI powered matching of loads to trucks based on route, capacity and history.
- AI informed ETA and pricing recommendations using historic trip and traffic data. | Bangladesh | LIVE |
| Paperfly | Last Mile Logistics, E-commerce Delivery | Parcel delivery and logistics platform for C2C and B2C merchants. | - Merchant portal for booking parcels, bulk upload, tracking and COD reconciliation.
- C2C and B2C mobile and web flows for different customer segments.
- Rider app features such as pickup and delivery workflows, route view and status updates.
- RTS, refund and dispute workflows for failed or returned deliveries.
- Ops dashboards for hub and field performance. | Bangladesh | LIVE |
This document highlights Onez’s experience delivering and supporting products across multiple industries and markets. It reflects Onez’s ability to own products end to end or contribute as core team members with strong execution focus.
If you would like to know more, please contact [email protected] or WhatsApp at +8801863255775
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